Health & Safety Protocols

REOPENING FAQ

When will SwimWest reopen?

  • SwimWest is planning to reopen Monday June 8th based on the most recent guidelines provided by the governing state and local authorities; the experiences of swim schools in other parts of the country; and the experiences of excellent swim schools we regularly work with in other countries who are ahead of the U.S. in reopening.   We are confident that we can provide a safe environment for your children to continue their swimming journey.

Is it safe to swim?

  • Yes. The CDC issued guidance that it is safe to swim as the virus cannot be spread via properly chlorinated and maintained pool water.  Both SwimWest pools meet or exceed the health standards set by the CDC.
  • Here is a LINK to the CDC direction on swimming and pool water.
  • Likewise, HERE is an article outlining how the virus cannot be spread in a properly maintained pool.

What are my lesson options for summer?

  • Note: All lessons will have 5 minutes between classes for cleaning and time for families to leave the building.
  • Group lessons: Our group lessons will be 25 minutes long and have a reduced number of swimmers. (Manatee – Shark classes at our West Madison location will be 40 minutes and utilize both lanes.) Regular lesson rate.
  • Family Private lessons: Our family private lessons will be 25 minutes long. 1-4 swimmers of similar level from the same family in the same class. $65.25 per weekly lesson. Contact customer service for availability.
  • Want to take a class with a friend or neighbor? We may be able to put you into the same class if they are the same level or one level apart. Contact customer service if you need help finding a class.

What is SwimWest doing to comply with social distancing?

  • One caretaker per child is allowed inside the swim school. 
  • Chairs in the observation rooms and pool deck will be spaced out  and we ask that you be mindful of others and patient while occupying shared spaces.
  • We ask that students arrive only five minutes before their scheduled class time to keep occupancy numbers within guidelines and walkways clear. Likewise, please exit the building as soon as possible following your child’s lesson 
  • Lesson start times will be staggered to ensure we have a controlled flow of people into the facilities.
  • Please note that our West Madison location has traditionally run their clocks 5 minutes slow. We will no longer be running clocks slow – classes will begin at their designated time.

 

How many people are going to be in the facility with me?

  • Currently, we are making plans to operate with no more than 50 people in the building at any one time. We will continue to follow local and state recommendations for how many people will be allowed in our facilities and will schedule our lessons to meet and adhere to these requirements.
  • If you would like to get a sense of how many people will be in the facility during your lesson, please call a customer service representative. If you would like to schedule your class at times when the facility loads make you most comfortable,  we will be prepared to work with you.

 

What can I expect to see different at the SwimWest locations?

  • We ask that parents wear a face mask into the building to reduce the spread of germs. 
  •  Also, children will not be required to wear any face covering while swimming.
  • SwimWest will be conducting temperature screening checks on all staff at the beginning of their shifts. Individuals with an elevated temperature will not be permitted in the building.
  • The front desk  will be equipped with protective barriers.
  • Teachers will initially be wearing face shields. While a face shield may be a strange sight to your child, we will be working on making the shields as fun as possible.  Our goal is to maintain SwimWest’s commitment to creating a warm and loving environment while also keeping your children and our valued teachers safe.
  • Please bring your own cap and goggles. For the time being, teachers will not have caps or goggles to lend out. For your convenience, we will have caps and goggles for sale at the front desk.

What is SwimWest doing to keep the schools clean?

  • We have always followed CDC cleaning protocols and those set out by other health professionals and authorities.  We also use CDC recommended cleaning products.
  • The facility will be wiped down throughout the day including high traffic areas and all door handles, tables, chairs, toilets, etc.
  • Disinfecting wipes will continue to be available throughout the facility and in changing areas.
  • The use of pool toys in our lessons is being scaled back and all toys and equipment that may be used will be disinfected between uses.
  • Additional deep cleans will be utilized as needed or recommended.
  • All observation room books and toys have been removed  to prevent the spread of germs in the observation areas.
  • Hand sanitizer will remain available at all locations but since supplies are so limited, we encourage families to bring their own.

 

What can I do to keep the schools a safe place for me and my family?

  • If you have visited SwimWest Swim School and have come in close contact with anyone who has experienced symptoms, we ask that you please notify the school immediately before returning. You may be asked to obtain medical clearance before returning to the swim school.
  • Any individual with a suspected or confirmed case of COVID-19 is asked to notify us and remain out of the swim school until receiving written medical clearance to return.
  • If you have traveled outside of the country or been in contact with anyone who has, or with anyone who has been diagnosed with COVID-19 or any flu-like virus, please notify the school immediately before returning. You may be asked to obtain medical clearance before returning to the swim school.
  • In general, if you or anyone in your household are sick or exhibiting symptoms of any illness, we ask that you fully recover before returning to the swim school.
  • SwimWest is continuously updating its safety measures so you may see additional precautions being implemented or existing protocols modified at your school.

 

What steps does SwimWest take to properly maintain their pools?

  • Since its inception, SwimWest Swim School has been at the forefront of building and maintaining pools that fight the spread of viruses and bacteria, including COVID-19, as well as the flu and other common childhood viruses.
  • Providing a safe and clean environment is why SwimWest Swim School has invested heavily in the infrastructure of our pools.
    • In addition to the appropriate use of chlorine, each pool has a high-quality UV water purification system that keeps the water clean. When water is pumped through our UV system, ultraviolet light rays kill dangerous germs and inactivates viruses.
    • SwimWest’s cutting-edge air filtration systems continuously expel stale air from the pool room and replace it with 100% ambient, fresh air. 
    • Our dehumidifiers have features like antimicrobial filters and controls that enable us to maintain healthy humidity levels that reduce the survival of bacteria and viruses.
    • SwimWest pools are equipped with state-of-the-art equipment that monitors pool chemicals electronically and, in addition, we perform scheduled and documented manual water tests throughout the day to maintain healthy and balanced pools.
    • SwimWest pools are permitted by the governing Health Departments and are periodically inspected without notice by local authorities.
  • SwimWest pools are some of the cleanest and safest places for your children and our instructors.

IMPORTANT Summer health and safety at Swim & Gym Summer Camp

Dear Swim & Gym Summer Camp Families,

We cannot thank you enough for your continued support as the Swim & Gym Leadership Team continues to navigate through all new Local, County, State, and Federal regulations due to the Covid-19 pandemic. We have been experiencing sometimes daily regulation changes which has helped us streamline our policies and procedures moving forward in Summer 2020. 

 

According to the Wisconsin Department of Children and Families, state-licensed day camps can operate up to their licensed capacity and the 50 campers to 10 staff members rule no longer applies. Given this new information, Swim & Gym Summer Camp Leadership has decided to not move forward with the Waunakee location. Instead, we will be increasing our capacities at SwimWest and Badger Gymnastics Academy from a maximum of 50 campers to a maximum of 75 campers at each site. We will maintain an approximate ratio of 1 counselor to 10 campers and social distancing from other groups. 

 

To reduce the number of campers and staff members at each site, we will be broken into 2 separate camps of 75 or less campers ages 5-13. The first six weeks Camp A & B will remain at whichever location was designated to them (BGA or SW), but at the beginning of week 7, Camp A & B will switch camp locations for the remainder of the summer.

      • Ex. Weeks 1-6 Camp A is solely at Badger Gymnastics, but Weeks 7-12 Camp A is solely at SwimWest.

 

  • Families and friend requests will be assigned together within the same camp if we know ahead of time.

 

 

The newest change is the implementation of Dane County’s reopening plan, Forward Dane. Under this new plan, Dane County should be in Phase 1 as of June 8th, and SwimWest and Badger Gymnastics Academy will be able to open at 25% capacity. This will not affect Swim & Gym Summer Camp as all other lessons that may be running during camp hours at both locations have been reduced to stay within our capacity. We have also stopped enrollment for the beginning weeks of camp to keep our capacity lower until Dane County is able to enter phase 2 (50% capacity). 

 

Swim & Gym Summer Camp is also implementing and training team members on stringent disinfecting protocols of surfaces and equipment in addition to more frequent handwashing (before and after group activities). All tools and equipment will be sanitized in between group lessons at SwimWest. Badger Gymnastics Academy will be using a fog disinfectant throughout the day in the both gyms. We will be sending videos out to all Swim & Gym families that will show what has changed and what has remained the same at each facility. 

 

Here’s what will remain the same:

  • The same high energy and fun atmosphere!
  • The same highly trained and excited counselors!
  • Extended Care will be provided at both locations 7:30-8:00 am and 3:30- 5:30pm but will be billed separately through Badger Gymnastics Academy. 
  • A minimum of 4 swimming or gymnastics lessons will be provided depending on which location your camper is that week. 
  • We will use open green spaces that are within walking distance of our facilities when possible.

 

Here’s what will change:

  • Upon arrival Swim & Gym Staff and Campers will be asked screening questions and complete a no touch temperature check before being permitted into camp. 
  • Drop off and Pick up may solely be done at the car. Be on the lookout for more details soon. 
  • During Check-in and Check-out, Swim & Gym Staff will wear personal protective equipment including gloves and a face covering. Please note:
    • Depending on CDC and Government recommendations and requirements, counselors would wear a face covering anytime they are in an enclosed environment where social distancing cannot be adequately achieved.
    • Counselors will not be required to wear a face covering during physical activities.
    • Campers will not be required to wear a face covering. 
  • We may not be able to go on field trips or be bussed for the duration of the summer but there is still the possibility of state parks opening later in summer.
  • We will implement procedures to frequently clean all high-touch surface areas, sanitize equipment after usage, and wash hands frequently (before and after group activities). 
  • We will increase the amount of arts and crafts, science/S.T.E.A.M. projects, and non touching outdoor activities. 
  • We will increase the amount of time that campers get to spend doing open swim and non-lesson gym activities each week.

 

We understand that some families may not feel comfortable or may change their minds as new information develops about sending their campers to camp this summer, so we have updated our cancellation policy. We now require only a 1 week notice to cancel without any penalty. We appreciate you letting us know as soon as possible so that we are able to reach out to families on waitlists. 

 

The health and safety of our campers and staff is our top priority, and we will continue to closely follow all recommendations from the CDC and Government Agencies. Thank you for your continued support during such challenging and uncertain times. 

 

Be safe and well,

Swim & Gym Summer Camp